Security Policy

1. Introduction

We are committed to protecting your privacy and the security of your personal data. This Policy explains how we collect, use, retain and share personal data when you interact with SAIGON IX’s website, services and platforms.

2. Who is the Controller

Saigon 9 Construction and Trading Joint Stock Company (SAIGON IX), with its registered address atat 43D/19 Ho Van Hue Street, Duc Nhuan Ward, Ho Chi Minh City. We are the controller responsible for determining how the personal data you provide or generate when using our services is processed.

3. Personal Data We Collect

We may collect the following types of data:
  • Information you provide directly: Name, email address, phone number and payment information (if any).
  • Device and access information: IP address, device type, browser and how you interact with our website or platform.
  • Service usage information: Access history, website behavior and interactions with our content and services.
  • Third-party data (if any): For example, when you link a social media account, we may receive certain public information from that network (such as name and profile picture) with your permission.

4. Purposes and Legal Bases for Data Usage

We use your personal data for legitimate purposes, including but not limited to:
  • Providing and operating services, and performing contracts with you.
  • Improving user experience and analyzing behavior to upgrade services, website and platforms.
  • Sending notifications, service updates and customer support.
  • Fulfilling legal obligations or our internal policies (anti-fraud and security).
  • With your consent, using data to send marketing communications and promotions (you have the right to withdraw consent at any time).

5. Cookies and Similar Technologies

When you visit our website, we or our partners may use cookies and similar technologies to:
  • Remember your login or configuration settings.
  • Understand how you use the platform to improve services.
  • Deliver relevant content and advertisements to you (if any).
You can adjust cookie settings or decline cookies through your browser; however, declining cookies may affect your experience using the services.

6. Data Sharing, Disclosure and Transfer

We may share your personal data with:
  • Member units or partners assisting in service operations (delivery services, payments and system maintenance) under contractual obligations and security requirements.
  • Competent authorities or legal entities upon legal request, or to enforce our rights.
  • Entities involved in mergers or asset transfers—you will be notified if there is any change in the control of your personal data.

7. Protection of Personal Data

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure or alteration. We regularly review and update security measures to address risks and comply with applicable legal requirements.

8. Data Retention Period

We retain your personal data for the period necessary to fulfill the purposes set out above, or as required by law. When no longer required or after retention periods expire, we will delete or anonymize the data.

9. Your Rights

You have the right to:
  • Access, rectify or request the deletion of your personal data stored by us (to the extent permitted by law).
  • Withdraw consent at any time where processing is based on your consent.
  • Lodge a complaint with regulatory authorities if you believe your privacy rights have been violated.
To exercise these rights, please contact us via info@saigon9.com.vn

10. Children and Underage Users

If you are under 13 years old or representing a child, please do not provide personal data without the consent of a parent or legal guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When significant changes occur, we will notify you on the website or via email if you are registered. Please review this Policy periodically to stay updated.